Always Flowers and Absolutely Flowers in McDonough Georgia

Always Flowers and Gifts, who is owned by Absolutely Flowers, located in McDonough Georgia will rip you off. For my grandmother's funeral, I ordered, online, a bouquet of white roses and white lilies. I paid for a deluxe version. Since I don't live there, they apparently thought I would never see them. Well, I fooled them because I actually attended the viewing and funeral. The bouquet was very small and not at all what it looked to be on the website. Considering how much I paid for it, I complained to the owner. Vanessa Hays, the owner, told me it was my fault because that's what I chose and insinuated that I was too stupid to read the measurements on the website. If the measurements are listed for the base version and you order the deluxe, don't you expect it to be larger? She started reading me some flower recipe, like I had any idea what she was talking about, and kept telling me that I chose it and I should've known that the picture was not what it would be because photography is deceiving. It's their website, their company, so I think they are responsible for how it looks. She repeatedly cut me off when I tried to speak and repeatedly told me "that's what you ordered". Well, no, I ordered what the bouquet looked like on the internet. She kept saying how her customers are always complaining when they order something on the internet. Maybe she should read into that and realize that she has a problem with her website? I tried to explain to her that people who don't do flowers have no idea what the measurements mean or that the picture is not what the arrangement will look like and that she should put the recipe on the website. That, she told me, is too much trouble and they just buy the website from someone else, blah, blah, blah. It is her company and, therefore, her responsibility to maintain a website that is real and true to what you order. I will never order from them again.